The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or away and can adjust temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy supplier for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up on your own or call a HVAC specialist like GLR Mechanical. If you’re installing it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can draw enough power from other heating and cooling wires.

In some instances, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate power, Nest says you might run into some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t turn on or turns off and on frequently in a short period of time.

You may worry something is up with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat first. This is especially timely if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Specialists Can Resolve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting by yourself but can’t repair the issue, a smart thermostat specialist including one from GLR Mechanical can assist you. We can identify the malfunction and add a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life more convenient, through automatic energy-efficient programming and the option to check temperatures while you’re on the go. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling specialists at GLR Mechanical can resolve the issue in no time.

If you’re going through weird heating and cooling behavior with your new Nest, give us a call at 570-309-0403 to book your appointment today.